Megan Phillips

Increased revenue by 20% through developmental strategies and improved NPS customer satisfaction by 30% by implementing customer-centric strategies. Managed a team of 4 employees, holding them accountable for performance and attendance while providing quality coaching daily.

Assisted pet parents with their needs for quality pet products, handling money and answering phones. Multi-tasked to ring up customers for their purchases efficiently.

Assigned customers rental cars, verifying forms of payment and valid identification. Handled invoices for preventative maintenance on vehicles and maintained a clean and orderly work environment. Assisted customers with rides and completed sales calls to expand the business.

Assigned customers rental cars, verifying forms of payment and valid identification. Handled invoices for preventative maintenance on vehicles and maintained a clean and orderly work environment. Assisted customers with rides and completed sales calls to expand the business.

Provided supervision, safety, and maintained order of inmates and the institution. Filled out daily logs, conducted corrective consultations, and assisted in feeding daily meals. Conducted mass searches and kept the facility clear of contraband.

Completed high school education.

Grade: High Honor Roll

Activities and societies: Obtained my 16-hour security guard license, high honor roll, student of the quarter. 500 hours of internship.

Obtained a Boces Diploma and a security guard license. Achieved high honor roll and was recognized as student of the quarter. Completed 500 hours of internship.