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Jaiden Melendez

@jaidenmelendez

Branch Manager at Enterprise Mobility managing a 100-vehicle operation and improving fleet growth, service, and billing workflows.

United States
Message

At Enterprise Mobility, I manage daily operations for a 100-vehicle branch, including fleet availability, rental documentation, billing, staffing coordination, and financial performance monitoring. I achieved 16% year-over-year fleet growth in the branch’s strongest month and streamlined pickups and vehicle-cleaning handoffs.

As Assistant Branch Manager at the area’s largest branch, I supported operations across approximately 430 vehicles and improved the ESQI service-quality score from 73 to 90. I also coordinated with insurance partners, dealerships, repair facilities, and local businesses, and helped develop employees who earned promotions.

Experience

Work history, roles, and key accomplishments

Enterprise Mobility logoEM
Current

Branch Manager

Mar 2026 - Present (8 months)

Manage daily operations for a 100-vehicle branch, including fleet availability, rental documentation, billing, staffing coordination, and financial performance monitoring. Achieved 16% year-over-year fleet growth in the strongest month and streamlined corporate pickups by preparing contracts in advance.

Enterprise Mobility logoEM

Assistant Branch Manager

Feb 2025 - Mar 2026 (1 year 1 month)

Supported daily operations at the area's largest branch, coordinating approximately 430 vehicles and balancing rental demand, vehicle readiness, and availability. Improved branch service-quality score (ESQI) from 73 to 90 by refining end-of-rental questions and strengthening service issue resolution.

Enterprise Mobility logoEM

Management Trainee / Management Assistant

Jan 2024 - Feb 2025 (1 year 1 month)

Completed branch management training and advanced to Assistant Branch Manager after two weeks as Management Assistant.

Education

Degrees, certifications, and relevant coursework

West Chester University logoWU

West Chester University

Bachelor of Science, Business Management

Bachelor of Science in Business Management with a minor in Supply Chain Management.

Tech stack

Software and tools used professionally

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Message Jaiden

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