Juan Barrientos
@juanbarrientos
I am a branch manager driving operations, team development, and fleet logistics to deliver customer satisfaction and revenue growth.
What I'm looking for
I am an energetic, people-first operations leader with over five years of progressive experience advancing from front-line service to branch management. At Hertz I managed daily operations for a high-volume branch—supervising a six-person team, overseeing a 400–600 vehicle fleet, and meeting revenue targets while controlling expenses.
I deliver results through staff development, strategic partnerships (Lyft, Pep Boys), and disciplined fleet logistics and compliance. I coach teams to improve KPIs and customer satisfaction, and I seek opportunities to scale operations and drive profitable growth.
Experience
Work history, roles, and key accomplishments
Managed daily operations of a high-volume branch, overseeing a team of 6 and a fleet of 400–600 vehicles to meet revenue targets while controlling expenses. Implemented customer service initiatives and strategic partnerships to improve client retention and operational efficiency.
Assisted daily branch operations including reservations, vehicle inventory, scheduling, and issue resolution while completing intensive management training. Shadowed senior management on hiring and evaluations, supporting sales growth and operational readiness.
Delivered high-quality customer service for rentals, returns, billing, and insurance product sales while accurately processing rental agreements and enforcing company policies. Conducted vehicle inspections and maintained fleet cleanliness to ensure safety and brand standards.
Education
Degrees, certifications, and relevant coursework
Dallas Community College
General Studies
Completed coursework in General Studies at Dallas Community College, concluding in 2016.
Turner High School
High School
Attended Turner High School.
Availability
Location
Authorized to work in
Job categories
Skills
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