Felipe Osorio
@felipeosorio
Operations professional skilled in fleet management, customer service, and team leadership.
United StatesWhat I'm looking for
I am a detail-oriented and adaptable operations professional with hands-on experience managing large vehicle fleets, high-volume reservations, and cross-functional teams. In my most recent role I managed daily logistics for over 450 vehicles, handled 350+ daily reservations, maintained vehicle records, and coached staff to uphold operational standards.
I bring strong organizational, communication, and multitasking abilities, fluency in Spanish, and practical experience across rental operations, retail, and food service. I am eager to contribute reliable operations management, customer-service excellence, and process discipline to a growing team.
Experience
Work history, roles, and key accomplishments
Operations Manager
Avis Budget
Oct 2023 - Jun 2025 (1 year 8 months)
Managed daily logistics and operations for a fleet of over 450 vehicles, handled 350+ daily reservations, and supervised staff to maintain operational standards and customer satisfaction.
Team Member
SweetGreen
Nov 2022 - Sep 2023 (10 months)
Prepared and assembled food items to company standards, maintained a clean environment, and supported high-volume register operations to ensure efficient service.
Customer Service Representative
Enterprise Rent A Car
Jun 2022 - Sep 2022 (3 months)
Managed high-volume inbound/outbound calls for rental scheduling and inquiries, ensured vehicles were rental-ready through inspections and coordinated with repair shops to optimize availability.
Team Member
Target
Oct 2021 - May 2022 (7 months)
Managed inventory tasks and provided customer assistance across departments, handled electronics systems for inventory tracking, and supported shelf restocking operations.
Education
Degrees, certifications, and relevant coursework
BCBorough of Manhattan Community College
Associate of Arts, Criminal Justice
Completed an Associate of Arts in Criminal Justice, focusing on foundational principles of the criminal justice system and related coursework.
Landmark High School
High School Diploma, General Secondary Education
Graduated with a High School Diploma, completing secondary education requirements.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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