Megan Capstick

As Head of People, I lead the development and execution of talent strategies that drive a high-performance, inclusive, and engaged workplace. I oversee recruitment, employee experience, and professional development initiatives to attract and retain top talent.

As Deputy Director of Human Resources, I led the People Team, driving strategic HR initiatives aligned with business objectives. I coached and mentored the Leadership Team, fostering strong, people-centric management.

I managed the full HR employee life-cycle, providing support on complex employee relations issues. Partnering with the MD and Director of Finance, I delivered bi-annual salary reviews and benchmarking.

I managed all employee relations matters and handled company benefits. I implemented key HR policies and procedures across the business and introduced enhanced benefits for roles with recruitment and retention challenges.

I managed right to work checks and gained diverse experience across HR, recruitment, and learning & development. I generated reports and analysed employee data, ensuring efficient payroll delivery.

Gained foundational experience in human resources within the hospitality sector. Supported various HR functions and learned about employee support.

Contributed to various aspects of the building company's operations. Supported team efforts and gained practical experience in a professional environment.

Provided customer service and managed store operations. Assisted customers with product selection and maintained store appearance.

Completed the Co-Active Fundamentals of Coaching program, gaining foundational skills in coaching methodologies and practices. This certification supports leadership development and empowers individuals to drive business success.

Obtained certification as a Mental Health First Aider, equipping with skills to support mental well-being in the workplace. This training enhances the ability to champion employee well-being and create a thriving work environment.

Completed the CIPD Certificate in Human Resource Management, developing expertise in HR strategy, recruitment, and employee relations. This qualification provided a comprehensive understanding of HR best practices and employment law.

Undertook a Bachelor of Arts with Honours in Tourism Management, gaining insights into the tourism industry and management principles. This degree provided a foundation for understanding business operations and customer service.

Grade: Business Studies (B), Travel & Tourism - Double Award (BB), Aviation Operations (Pass)

Studied Business Studies, Travel & Tourism, and Aviation Operations, developing a strong academic foundation. These subjects provided a diverse skill set applicable to various business and service-oriented roles.