Meenal Jain

I am a technical and content writer who simplifies complex technical concepts into clear, user-friendly documentation and content. I combine technical documentation practices with content strategy to improve product adoption and user understanding.

At CleverTap I develop and maintain user documentation, API docs, integration guides, and release notes, and I contribute to UX writing, onboarding frameworks, and information architecture. At BookMyShow I collaborated with developers, QAs, and PMs to produce PRDs, user manuals, architecture diagrams, and multimedia content like videos and newsletters.

My background also includes web solutions support and archival content creation, where I handled troubleshooting, SEO-friendly content, cataloguing, and editorial work. I draw on tools such as MadCap Flare, DITA, Readme, Jira, Confluence, GitHub, Lucidchart, and content-design tools to deliver consistent, usable documentation.

I hold a Master of Arts in English Literature and an engineering degree in Electronics, and I continually build skills in digital marketing, problem-solving, and technical topics. I am passionate about bridging the gap between technology and users and eager to deepen my expertise in technical communication and information development.