Looking for a job

Mdumiseni Hadebe

@mdumisenihadebe

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Entry-level IT Support Specialist with customer service expertise.

South Africa

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What I'm looking for

I seek a role that allows me to leverage my IT skills while providing excellent customer service in a supportive environment.

I'm an entry-level IT Support Specialist with a strong foundation in customer service. My experience spans various roles, including working as a Customer Service Representative for GolfNow and NBC SportsEngine. I thrive in environments where I can assist others and solve problems efficiently.

Having completed the Google IT Support Professional Certificate, I possess a solid understanding of troubleshooting, networking, and systems administration. My educational background includes a National Senior Certificate with distinctions in key subjects, showcasing my commitment to excellence and continuous learning.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Dash BPO

Nov 2021 - Present (3 years 7 months)

Currently serving as a customer service representative for GolfNow.
• Customer service representative for GolfNow (03/2024 - Present)
• Content Migration Agent for NBC SportsEngine (02/2022 – 02/2024)
• Customer service representative for Sharper Image (11/2021 – 01/2022)

Customer Service