Skip to main content
HimalayasHimalayas logo
MH
Open to opportunities

Maysa Hussin

@maysahussin

Customer Service Specialist who de-escalates issues, manages inquiries, and uses databases to keep clients satisfied.

Qatar
Message

What I'm looking for

I’m looking for a customer-service role where I can handle inquiries and complaints, de-escalate situations, keep accurate records in databases/CRM, and support continuous improvement with a team that values clear communication.

I’m a customer-centric professional focused on resolving inquiries and complaints quickly, using clear communication and strong problem-solving to protect client satisfaction. I handle call center-style support, manage de-escalation, and deliver first-line guidance while keeping interactions well-documented.

Across administrative and education support, I’ve supervised admissions, managed data entry and records, and handled training and language lessons for non-native speakers. I bring database systems, CRM, and operational organization to ensure accurate logs, smooth scheduling, and reliable follow-through for every request.

Experience

Work history, roles, and key accomplishments

FR

Customer Service & Arabic Tutor

Freelance

Jan 2025 - Present (1 year 5 months)

Provided customer service support as a call-center specialist, handling inquiries and de-escalating conflicts using CRM and conflict-resolution practices. Delivered tailored Arabic lessons to non-native speakers, managing schedules, progress tracking, and learner questions.

Education

Degrees, certifications, and relevant coursework

SU

Sudan International University

Bachelor, Computational Mathematics

2021 - 2022

Completed coursework toward a bachelor’s degree in Computational Mathematics at Sudan International University.

AU

Alneelain University

Bachelor, Modeling

2012 - 2017

Earned a bachelor’s degree in Modeling from Alneelain University.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan