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Tabby NjauTN
Looking for a job

Tabby Njau

@tabbynjau

I support customers and daily operations through hospitality service, scheduling, data entry, and digital communication.

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What I'm looking for

I'm looking for an entry-level remote reservations, booking support, or customer service role where I can use my hospitality, communication, computer, and data-entry skills to support customers, process information accurately, and contribute to efficient daily operations.

I've supported daily household operations in Qatar and Saudi Arabia, coordinating schedules, routines, requests, and multiple priorities in high-responsibility environments.

In Qatar, I communicated professionally through phone, text, and messaging platforms while providing reliable, respectful, service-focused support. I handled operational challenges independently, maintained confidentiality, and completed responsibilities within required timeframes.

My hospitality training and computer training have prepared me for customer service, reservations, booking support, chat and email communication, data entry, and administrative organization. I'm comfortable using Microsoft Word, Excel, Access, PowerPoint, Publisher, internet navigation, and typing skills.

I'm seeking an entry-level remote role where I can respond accurately to customer inquiries, support booking processes, and help keep daily operations organized.

Experience

Work history, roles, and key accomplishments

QA

Domestic Worker / Household Operations Coordinator

Qatar

Coordinated daily schedules and household activities, managed multiple tasks, and communicated professionally through various platforms. Handled operational challenges independently and maintained confidentiality.

Education

Degrees, certifications, and relevant coursework

Alison logoAL

Alison

Diploma, Hospitality Management

Pursued a Diploma in Hospitality Management, gaining knowledge in hospitality operations and service standards.

Alison logoAL

Alison

Certificate, Food and Beverage Service

Earned a certificate in Food and Beverage Service in Restaurants, Bars and Banquets, focusing on service techniques and industry practices.

CC

Computer Training College

Certificate, Computer Applications

Completed computer training covering Microsoft Office applications, internet navigation, and introductory IT concepts.

Tech stack

Software and tools used professionally

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