Maychelle Nueve

Manages front desk operations, handles client inquiries, and supports administrative tasks. Ensures a professional and welcoming environment for all visitors and callers.

Processed hotel reservations, managed booking inquiries, and provided excellent customer service. Utilized reservation systems to ensure accurate and efficient booking procedures.

Handled guest check-ins and check-outs, managed room reservations, and addressed guest inquiries. Provided comprehensive front office support and ensured guest satisfaction.

Managed reception duties and reservation processes for hotel guests. Ensured smooth operations at the front desk and handled all booking-related communications.

Oversaw reception and reservation functions, providing a welcoming experience for hotel guests. Managed guest accounts and ensured efficient booking procedures.

Assisted customers with product selection and purchases during the busy Christmas period. Maintained store presentation and contributed to achieving sales targets.

Managed front desk operations including guest check-in/out and reservation management. Provided comprehensive support to guests, ensuring a high level of satisfaction.

Coordinated banquet events, ensuring seamless execution from planning to completion. Liaised with clients and internal teams to meet event requirements and guest expectations.

Supervised daily hotel operations, ensuring high standards of service and guest satisfaction. Managed staff and resolved operational issues to maintain smooth workflow.

Assisted in developing and implementing sales and marketing strategies for the hotel. Coordinated promotional activities and maintained client relationships to drive revenue.

Handled all incoming reservation requests and managed booking systems. Ensured accurate and timely processing of reservations, providing excellent customer service.

Provided administrative support to the banquet services department, assisting with event planning and coordination. Managed documentation and communications for various events.

Grade: Board Passer

Activities and societies: Licensure Examination for Teachers Board Passer, Professional Teacher for Secondary, Social Studies Major

Completed a Teacher Certificate Program, which led to licensure as a Professional Teacher for Secondary Education with a Social Studies Major. This program prepared me for teaching roles in secondary education.

Activities and societies: Travel and Tourism Management Major

Undertook a Bachelor of Science in Hotel, Restaurant and Institution Management, specializing in Travel and Tourism Management. This comprehensive program provided a strong foundation in hospitality and tourism operations.