Lisa Li

As a Receptionist at Lockheed Martin, I manage VIP events, handle phone inquiries, and perform various office duties. I ensure smooth operations by organizing meeting spaces and assisting with travel arrangements while maintaining a professional demeanor.

In my role as Reception Supervisor, I ensured exceptional service for clients, managed office supplies, and supported facility management. I trained new staff on company protocols and maintained operational efficiency.

As a Senior Sales Adviser, I provided exceptional customer service and product knowledge, consistently achieving sales targets. I was responsible for store operations and training new staff.

In this role, I built strong relationships with VIP customers, providing updates on accounts and exclusive offers. I monitored market dynamics and reported findings to management.

As a Sales Consultant, I was the top performer in sales, providing customers with information on promotions and maintaining inventory levels. I arranged merchandise attractively to promote sales.

As a Freelance Personal Shopper, I assisted clients in making luxury purchases, managing payments, tax claims, and international deliveries for high-end brands.

In my role as Receptionist, I supervised front desk operations, greeted patrons, and provided translation services for VIP customers, ensuring exceptional service and organizing in-house events.

Completed the IAO Level 2 Certificate in Principles of Business and Administration, focusing on the foundational principles of business operations and administrative practices.

Studied ESOL 3 and BTEC Leisure & Tourism, gaining skills in English language proficiency and understanding of the leisure and tourism industry.