Maya Gowa

Managed customer onboarding and training, ensuring satisfaction through effective communication and relationship building. Analyzed feedback for product enhancements and collaborated across teams to resolve issues and improve service delivery.

Conducted market research to identify potential clients and developed sales strategies. Cultivated relationships with clients and assisted in drafting business plans and presentations.

Managed business development and customer success initiatives, including recruitment of new accounts and resolving customer queries. Provided market intelligence and analytics for B2B sales.

Developed and maintained relationships with high-volume clients, ensuring strategic account planning and tracking key metrics for sales and retention.

Handled account registrations and customer care while identifying sales opportunities and assisting in the execution of marketing plans.

Managed phone communications, scheduled meetings, and prepared documents for business trips while improving administrative processes.

Inspected company compliance with staff registration and payments, drafted proposals, and provided customer service to resolve compliance issues.

Pursued a Bachelor of Art in Sociology, focusing on social behavior, institutions, and the dynamics of societies. Engaged in various projects that explored societal issues and human interactions.

Completed Advanced Certificate of Secondary Education (ACSEE), which included a comprehensive curriculum aimed at preparing students for higher education and vocational training.

Achieved Certificate of Secondary Education (CSEE), focusing on foundational subjects that are critical for further academic pursuits.

Completed primary education, laying the groundwork for future academic achievements and personal development.