Open to opportunities

Mauricio Castro da Silva Arus

@mauriciocastrodasilv

Message

Bilingual operations leader delivering reliable back-office systems, process automation and executive support.

Brazil

Message

What I'm looking for

I seek a remote-first, mission-driven team where strategic operational support, process automation, and reliable execution are valued and allow me to scale impact.

I am a bilingual operations and business manager with 15 years building back-office infrastructure, financial flows, and administrative systems that let teams focus on core work. I studied Psychology, completed an MBA-level postgraduate in Business Administration, trained with UC Berkeley programs, and scaled ventures from early-stage services to 120+ clients while driving ~25% annual growth in my own business.

I excel close to operations and people, designing automations and processes that cut processing time and improve reliability while supporting executives across time zones. I'm now seeking a remote-first team with a mission I can believe in, where operational support is valued as strategic rather than merely administrative.

Experience

Work history, roles, and key accomplishments

Current

Business Operations Coordinator

Current

Fingermark

Nov 2019 - Present (6 years 4 months)

Provide administrative and financial support, develop work environment, recruitment and training processes for the Brazilian team, and maintain reliable office operations since 2019.

Office Management Administrative Support Financial Operations Recruitment Training Process Improvement Remote Work

Current

Business Manager

Current

Meu Endereço Fiscal

May 2016 - Present (9 years 10 months)

Founded and grew the business addressing service using lean management and process automation, achieving ~25% annual growth and optimizing operational efficiency since 2016.

Business Management Lean Management Process Automation Financial Planning Client Growth Operations & Strategy entrepreneurship

Entrepreneur

Sinapse da Inovação

May 2015 - Jun 2017 (2 years 1 month)

Participated in the SINAPSE innovation program, helped pivot the venture to a focused business-address service and secured program funding and UC Berkeley executive education access between 2015 and 2017.

Program Management Fundraising Lean Startup Stakeholder Engagement Business Development

Business Manager

Grupo Coworking

Jun 2013 - Aug 2016 (3 years 2 months)

Managed the region's first coworking space (2013–2016), growing revenue from R$500 to profitable R$8,000/month and scaling daily users to ~30 through operations and community building.

Operations Management Revenue Growth Community Management Space Management Customer Service

Educational Consultant

Refletir Psicologia

Jan 2010 - Dec 2014 (4 years 11 months)

Consulted on educational processes across five public institutions, impacting 90+ professionals and improving practices from 2010 to 2014.

Educational Consulting Workshop Facilitation

Teacher

Senac Santa Catarina

Mar 2014 - Nov 2014 (8 months)

Taught courses on communication, teamwork, career planning and administrative processes to classes of 60+ students during a 9-month engagement in 2014.

Teaching Communication Skills Teamwork Classroom Management

Education

Degrees, certifications, and relevant coursework

Fundação Getulio Vargas

Postgraduate Degree, Business Administration and Management

2010 - 2011

Completed a postgraduate program in Business Administration and Management focusing on general management topics and business administration practices.