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Arthur Dos reisAR
Open to opportunities

Arthur Dos reis

@arthurdosreis

Bilingual operations and administrative professional with 10+ years improving processes, managing clients, and scaling operations.

Brazil
Message

What I'm looking for

I’m looking for a role where I can own operations and administrative workflows, improve processes, and support customers with clarity and speed. I thrive in remote-friendly environments that value accuracy, structured guidelines, and continuous improvement.

I’m a bilingual administrative and operations professional with over 10 years of experience managing day-to-day operations, customer service, financial administration, and process improvement. Across entrepreneurial and corporate settings, I coordinate workflows, maintain accurate records, and solve operational challenges quickly and professionally.

As a business owner and operations manager (2013–2025), I handled budgeting, expense tracking, supplier relationships, inventory control, logistics, and purchasing—then implemented organizational systems to increase efficiency. Since 2025, I’ve been working remotely as an AI response evaluator, assessing multilingual content in English and Brazilian Portuguese through structured guidelines, quality standards, content analysis, and data annotation.

Experience

Work history, roles, and key accomplishments

IC
Current

AI Response Evaluator

Independent Contractor

Jan 2025 - Present (1 year 5 months)

Evaluated AI-generated content for quality, accuracy, clarity, and instruction adherence across English and Brazilian Portuguese. Performed content analysis, data annotation, and quality assessments using structured guidelines to support AI model improvement.

SE

Operations Manager

Self-Employed

Jan 2013 - Jan 2025 (12 years)

Managed day-to-day business operations including scheduling, customer service, financial administration, and inventory control. Oversaw budgeting and expense tracking, coordinated logistics and vendor communication, implemented workflow improvements, and resolved customer issues.

MC

Customer Service Representative

MSC Mediterranean Shipping Company

Jan 2010 - Jan 2012 (2 years)

Provided customer support and administrative assistance in a logistics and shipping environment, handling documentation, client inquiries, and operational requests. Maintained accurate records and ensured timely communication while supporting internal teams in a fast-paced setting.

Education

Degrees, certifications, and relevant coursework

Pontifical Catholic University of Rio Grande do Sul (PUCRS) logoPP

Pontifical Catholic University of Rio Grande do Sul (PUCRS)

Bachelor of Arts, Portuguese and English Language and Literature

Bachelor of Arts focused on Portuguese and English Language and Literature at PUCRS.

City College of San Francisco logoCF

City College of San Francisco

ESL Certificate, English as a Second Language (ESL)

English as a Second Language (ESL) certificate, listed with ESL Language Center, Atlanta.

Tech stack

Software and tools used professionally

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