Patrícia Micieli Garbelim

I’m a results-oriented Administrative Manager with 20+ years of cross-sector experience across public administration, business operations, and customer-facing roles. I’m bilingual in EN/PT, highly organized, detail-oriented, and fully equipped for remote international collaboration, including prior work in London.

As Administrative Manager for CREA-TO, I spearheaded a digital transformation of travel per diem payments, cutting processing time from 7 days to minutes for a 98%+ efficiency gain. I lead and coordinate a multidisciplinary team of 7 staff across HR, Procurement, Property Control, and Reception, and I build Standard Operating Procedures (SOPs) to streamline workflows and ensure full regulatory compliance.

Previously, I served as co-owner and general manager of a language education center for 15 years, scaling student enrollment 5x to 500+ active students and launching a second school unit that doubled the operational footprint. I managed full P&L, coordinated academic and administrative teams, and ensured adherence to international franchise standards—experience that strengthens how I run operations, support stakeholders, and drive measurable efficiency.