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mauricio caceres

@mauriciocaceres

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I build SaaS pipeline, close new business, and expand customer accounts through full-cycle sales.

Argentina

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What I'm looking for

I'm looking to own full-cycle SaaS sales, build self-generated pipeline, win new business, and grow existing customer accounts.

I'm the first and only sales hire at Kept, owning the full sales cycle from opportunity creation and qualification through close, onboarding, and account expansion.

I built and continuously optimize outbound strategy across target accounts, messaging, offers, campaigns, and follow-up. My work increased monthly new business from approximately 2–4 groups to consistently 20+ per month, with several months exceeding 30.

Previously at Mighty, I prospected 50+ qualified SaaS leads each week, booked demos, and helped refine messaging through direct prospect feedback and objection handling.

My customer-facing background also includes managing 170+ delinquent accounts at AutoNow and handling 200–250 weekly inquiries at MROsupply, where I improved quote-to-order conversion by 15% and cultivated supplier partnerships that improved delivery times by 20%.

Experience

Work history, roles, and key accomplishments

Current

Lead Sales Representative

Current

Kept, Inc

Nov 2024 - Present (1 year 10 months)

Own the full sales cycle from opportunity creation through close, onboarding, and account expansion as the company's first and only sales hire. Built and optimized outbound sales strategy, increasing monthly new business volume from 2-4 groups to consistently 20+ per month.

Full cycle Sales Pipeline Management Outbound Sales CRM Account Expansion Sales Strategy Customer Relationship Management

Sales Development Representative

Mighty

Apr 2024 - Apr 2025 (1 year)

Prospected 50+ qualified leads weekly for a SaaS platform, booking demos and handing off warm leads to the sales team. Helped refine messaging based on direct feedback from early-stage prospects.

Prospecting Lead Generation SaaS Outreach Objection Handling Pipeline Building

Collections Account Manager

AutoNow

Nov 2023 - Apr 2024 (5 months)

Managed over 170 delinquent accounts and negotiated payment plans, helping maintain less than 4% delinquency. Improved voluntary payment compliance and resolved overdue disputes efficiently.

Collections Negotiation Account Management Delinquency Management Dispute Resolution

Customer Service/Vendor Relationship Specialist

MROsupply

Jun 2021 - Oct 2023 (2 years 4 months)

Handled over 200-250 customer inquiries weekly via phone and email, ensuring 95% issue resolution on the first interaction. Cultivated partnerships with over 20 strategic suppliers, securing discounts and improving service delivery times by 20%.

Customer Service Vendor Management Quoting Negotiation Relationship Management Issue Resolution