Maurice Miller

Support customer quote preparation, product and vendor research, order follow-up, account records, and professional client communication for a growing promotional-products business.

Complete time-sensitive, high-volume customer deliveries with attention to order accuracy, safety, efficiency, service communication, issue resolution, quality control, and dependable follow-through. Maintain a 5-star service standard through timely, accurate, and courteous delivery performance.

Execute UX audits and visual redesigns for digital marketing, web, and branding engagements. Direct branding, storytelling, and design-system consistency across client touchpoints.

Built and operate a Charlotte-based branding, media-arts, entertainment, and freelance-art agency supporting original work and client commissions. Direct end-to-end creative projects across visual storytelling, brand identity, illustration, comic publishing, websites, e-commerce, apparel graphics, print collateral, digital campaigns, social content, and merchandise.

Produced high-volume creative assets for print, digital, social, email, promotional products, trade shows, e-commerce, and B2B marketing campaigns. Prepared production-ready files, vector artwork, product mockups, and customer proofs using Adobe Creative Cloud tools.

Designed social, email, paid-ad, website, landing-page, and campaign assets and partnered with marketing, copy, and development teams to deliver organized, on-brand work. Directed visual strategy and brand campaigns for startups, small businesses, and marketing clients.

Developed and maintained brand identity across apparel, packaging, retail marketing, web, print, wholesale, and promotional touchpoints. Directed in-house and freelance creatives in seasonal campaigns, design systems, product design, catalogs, packaging, e-commerce, and brand-refresh initiatives.

Directed layout and production processes for ID products, identity kits, merchandise branding, promotional merchandise, and high-volume template-driven artwork. Produced layouts, proofs, customer artwork, web/print graphics, logo work, and production assets while supporting revisions, print production, digitizing, and fulfillment handoffs.

Provided customer transportation services throughout the Charlotte area with an emphasis on safe, dependable, and courteous service.

Produced and finalized creative assets for print, digital, social, email, promotional products, trade shows, e-commerce, and B2B marketing campaigns. Prepared production-ready files, vector artwork, product mockups, and customer proofs.

Managed front-end store operations in a high-volume retail environment, including cash management, cash-change distribution, register-till preparation and audits, refunds, price adjustments, coupon and price-match policy compliance, customer escalations, associate support, and daily workflow. Coordinated schedules, break coverage, shift transitions, associate performance, staff training, and probl

Processed sales, payments, discounts, and coupons; handled returns and answered questions about merchandise, store policies, and promotions as a cashier/layaway associate. Oversaw front-end customer-experience touchpoints, supported UX feedback loops, and reported UI issues in internal systems.

Developed and improved clothing-line graphics, logo concepts, templates, garment-print files, conceptual artwork, character illustrations, and apparel designs tailored for boutique production.

Provided exceptional customer service, supported the store manager, greeted customers, assisted with merchandise selection, answered questions, and resolved customer concerns. Managed or supported inventory, payroll, employee coordination, cash handling, opening/closing procedures, staffing, shift transitions, and daily store operations.

Provided exceptional customer service, supported the store manager, greeted customers, assisted with merchandise selection, answered questions, and resolved customer concerns. Managed or supported inventory, payroll, employee coordination, cash handling, opening/closing procedures, staffing, shift transitions, and daily store operations.

Pursued a Bachelor of Arts in Arts, Entertainment & Media Management from 2016 to 2018.

Earned an Associate of Applied Science in Graphic Design from 2011 to 2013.

Completed a Certificate in Fine Arts / Fine-Studio Arts, General from 2009 to 2011.

Earned a High School Diploma from 2005 to 2009.