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AJ Mitchell

@ajmitchell

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Creative Services leader and UX-minded designer scaling high-performing branding teams.

United States

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What I'm looking for

I’m looking to lead creative design teams where I can scale workflows, strengthen branding standards, and deliver high-quality customer-centered work—balancing hands-on design with coaching, training, and operational excellence.

I’m a Creative Services Leader and Senior Designer with 15+ years of experience delivering customer-centered design solutions. I combine hands-on creative execution with workflow optimization to consistently raise quality, efficiency, and customer satisfaction.

In my roles as Creative Services Senior Art Director and Promo Art Team Lead, I coach and develop creative teams while overseeing operational workflow and creative standards. I act as a subject matter expert in branding and design operations, guiding designers with feedback, problem-solving, and decision support to keep projects on-time.

From client onboarding and cross-functional collaboration to training and curriculum development, I build repeatable processes that scale. I’m especially focused on tools, design standards, and productivity/quality monitoring—turning complex creative demands into streamlined systems that teams can trust.

Experience

Work history, roles, and key accomplishments

Senior Art Director & Team Lead

Graphxsource

Jan 2023 - Jan 2025 (2 years)

Coached promo art and creative services teams by balancing hands-on design execution with workflow and operational oversight. Acted as a branding/design standards and tools subject-matter expert, organized client workflows, and built training curricula to improve productivity and quality.

Team Leadership Design Operations Workflow Design Adobe Creative Suite Figma

Graphics Coordinator & Team Lead

McCabe Promotional Advertising, Inc.

Jan 2020 - Jan 2021 (1 year)

Established and scaled a new graphics department, training and managing 8 designers internationally to deliver up to 150 jobs per day. Implemented workflow systems to track productivity, quality, and turnaround times, and developed training programs for internal and outsourced designers.

Department Scaling Adobe Creative Suite Figma Canva Workflow Systems Training Development Google Workspace Microsoft 365

Volunteer Branding Manager

Gloucester Cumberland Basketball Association

Jan 2014 - Jan 2021 (7 years)

Led organizational branding and visual identity efforts, designing apparel, uniforms, and marketing materials aligned with brand standards. Oversaw uniform distribution, inventory management, and material storage workflows, collaborating with the board to ensure consistent brand application across programs.

Brand Identity Design Graphic Design Visual Consistency Board Stakeholder Collaboration Production Coordination

Senior Graphic Designer & Lead

Facilisgroup, Inc.

Jan 2015 - Jan 2020 (5 years)

Mentored an international team of 10–15 designers across multiple locations, improving cross-office communication to meet departmental goals. Supported 100+ corporate partners with design, marketing, and event services while optimizing workflows and resolving project issues in fast-paced, deadline-driven environments.

Event Services Workflow Optimization Quality Assurance Production Support

Education

Degrees, certifications, and relevant coursework

MICA

Master of Professional Studies - UX Design, UX Design

2021 - 2023

Grade: 4.0

Activities and societies: NA

Completed Master of Professional Studies focused on UX Design, applying design implementations to support customer satisfaction, quality standards, and production efficiency.