MAU LAL
@maulal
Experienced administrative professional with a strong focus on customer service.
What I'm looking for
With over 16 years of extensive experience in administrative operations, customer service, and executive support, I have honed my skills in managing multiple tasks efficiently while maintaining a positive outlook. My journey has equipped me with a robust foundation in logistics, executive assistance, and customer relations, making me a reliable asset to any team.
Throughout my career, I have successfully collaborated with various departments to ensure smooth operations and exceptional service delivery. My role as a Logistic Assistant at Alpine Corporation has allowed me to streamline order processing and enhance customer communication. I take pride in my ability to foster strong relationships with clients and vendors, ensuring that their needs are met promptly and effectively.
I am passionate about continuous improvement and always open to taking on additional responsibilities to help my team achieve its goals. My commitment to delivering exceptional service and my strong organizational skills have been key to my success in various roles, from executive assistance to customer service management.
Experience
Work history, roles, and key accomplishments
Logistic Assistant
Alpine Corporation
Jan 2021 - Present (5 years 8 months)
Responsible for receiving and processing customer orders, ensuring accurate entry into inventory systems, and collaborating with various teams to resolve order-related issues. Managed order tracking and customer communications for updates and inquiries.
Executive Assistant
Allison Tyler Designs
Oct 2016 - Present (9 years 11 months)
Coordinated with CAD operators to enhance workflow and provided detailed reports to the CFO, ensuring transparency and informed decision-making.
Executive Assistant
Raso Solutions Inc.
Jan 2019 - Jan 2020 (1 year)
Provided comprehensive support to senior leadership, including report generation, meeting management, and research. Acted as a liaison for the executive team and coordinated company events.
Key Account Manager & Head of Sales
Janty Technology Group Ltd
Jul 2012 - Oct 2018 (6 years 3 months)
Managed innovative projects, supervised production orders, and negotiated with suppliers while maintaining detailed records and fostering vendor relationships.
Account & Customer Service Manager
Asian Link Designs, Inc
Aug 2007 - Jul 2012 (4 years 11 months)
Oversaw client interactions and project coordination, ensuring that client needs were met and project objectives achieved within deadlines.
Senior Travel Desk Assistant
Bigfoot Global Solutions Inc.
Jan 2005 - Jan 2006 (1 year)
Managed travel arrangements and shipments, organized itineraries, and assisted VIP guests while ensuring adherence to budget and guidelines.
Administration Assistant
ADB - South Pacific / Sub-regional Office
Apr 2004 - Apr 2004 (0 months)
Provided reception services and managed supervisors' schedules, ensuring timely preparation of correspondence and documents.
General Support Clerk
EDS (New Zealand) Ltd
Oct 2002 - Oct 2003 (1 year)
Delivered processing and technological support to clients, ensuring accurate registration of remittances for various entities.
Customer Service / Data Entry Operator
Diagnostic Medlab
Jan 2000 - Jan 2003 (3 years)
Responsible for accurate recording of patient details and providing customer service to patients and medical staff.
Data Entry Operator/ Customer Service/Receptionist
Kelly Services / Drake Temping Services
Mar 1998 - Sep 2000 (2 years 6 months)
Supported office operations through data entry, client communication, and management of office supplies and equipment.
Education
Degrees, certifications, and relevant coursework
University of San Carlos
Bachelor of Science, Business Administration
Completed a Bachelor of Science in Business Administration, gaining a comprehensive understanding of business principles and practices.
University of San Carlos
Junior Secretarial Course, Secretarial Studies
Completed a Junior Secretarial Course, focusing on administrative skills and office management.
Availability
Location
Authorized to work in
Social media
Job categories
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