Open to opportunities

Mary Kathleen Querubin

@marykathleenquerubin

I am a versatile Freight Virtual Assistant, Admin and Executive Assistant, Purchasing Assistant and Technical Customer Service Representative.

Philippines

Message

What I'm looking for

I’m looking for a role where I can deliver high-quality, timely administrative and freight support—helping the team save time and increase productivity. I thrive in fast-paced environments and can own calendars, reporting, and dispatch coordination end to end.

Highly organized, detail-oriented Operations Professional with 14 years combined experience in Executive Administration, Procurement, Logistics, and Dispatch Coordination. Proven track record supporting fast-paced industries including manufacturing, technology services, and supply chain. Skilled in end-to-end admin workflows, procurement processes, shipment tracking, and data management. Proficient in ERP systems, logistics platforms, and productivity tools; works independently with minimal supervision, prioritizes accuracy, and delivers consistent results to improve operational efficiency.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

General Milling Corporation

Aug 2015 - Aug 2022 (7 years)

Provided executive-level administrative support to the CEO and supported the National Procurement Manager for operations covering wheat, sales, and project administration. Managed purchasing (PO creation and reports), supplier management, trade & shipping coordination, data extraction, and office supply inventory while handling confidential documentation.

Executive Administrative Support PO Creation Supplier Management Data Extraction SAP ERP Inventory Management

Executive Assistant to the President

Suntrak Corporation

Apr 2013 - Jul 2015 (2 years 3 months)

Provided executive assistance to the President, including email support, calendar management, and drafting letters/documents. Coordinated meetings and travel, managed filing and confidential documentation, and supported dispatching for a scholarship foundation.

Executive Support Calendar Management Confidential Document Handling Problem Solving Microsoft Office

Computer Parts Coordinator

Strategic Network Inc.

Apr 2011 - Jan 2013 (1 year 9 months)

Coordinated computer parts inventory and repair processes for an HP project using SAP ERP. Issued computer parts to desktop engineers, maintained service records, monitored stock levels, and supported ordering and reporting.

SAP ERP Inventory Management Stock Monitoring Reporting Procurement Support Trello

Desktop Dispatch Admin

Strategic Network Inc.

Mar 2009 - Apr 2011 (2 years 1 month)

Managed a team of desktop engineers for an HP project, ensuring smooth operations and dispatching engineers onsite for second-level support. Tracked and updated support tickets using HP Service Manager and supported freight-related coordination using loadboards and tools listed in the role description.

Team Coordination Desktop Support Service Manager Freight Loadboard Coordination Slack Freight Class Calculation

Customer Service Representative

Infocom Technology Inc.

May 2008 - Nov 2008 (6 months)

Provided technical customer support for a local telecom, answering calls, responding to inquiries, and addressing complaints related to telephone lines. Resolved customer issues by monitoring and acting on reported service concerns.

Communication Skills Customer Service Technical Support Complaint Resolution Troubleshooting