Matthew Hammond
@matthewhammond
Proven IT Facilities Engineer with technical support expertise.
United StatesWhat I'm looking for
As a seasoned IT Facilities Engineer, I have consistently demonstrated excellence in technical support, ensuring prompt resolutions to software and network challenges. With a strong background in computer science and experience in managing multiple projects simultaneously, I possess excellent attention to detail and effective communication skills.
Throughout my career, I have worked with various technologies, including Windows, MacOS, Active Directory, Microsoft Office Suite, Tanium, and Armis. I am currently pursuing AWS and CompTIA certifications.
In addition to my technical skills, I have honed my ability to work well under pressure, managing fast-paced environments and prioritizing tasks to ensure timely completion. I am a strong team player, collaborating with engineers and staff to ensure smooth operations and excellent customer service.
Experience
Work history, roles, and key accomplishments
IT Facilities Engineer
Mercury Broadcast Inc
Jul 2022 - Present (2 years 10 months)
Diagnose and resolve software and network challenges, facilitating prompt resolutions, evaluating and integrating new systems to remain informed of evolving technologies and industry standards, and optimizing operational effectiveness.
REUtilized outstanding time management skills to juggle various responsibilities and prioritize tasks, handling multiple requests promptly.
CKManaged a fast-paced environment to ensure patients were seated quickly and received exceptional treatment.
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Matthew hasn't added their education
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