Matthew Downs
@matthewdowns
Results-driven, motivated product manager specialized in technical products and developer platforms
What I'm looking for
As a seasoned product manager and technical leader, I have a proven track record in delivering results-driven solutions in developer products, platform engineering, and SaaS applications. With a strong command of modern web technologies, cloud infrastructure, and enterprise SaaS, I excel in bridging technical and product teams with business stakeholders and customers.
I possess excellent communication and facilitation skills, with the ability to craft customer narratives and translate complex visions into product requirements and elegant solutions. My experience in working on cross-functional, cross-cultural teams, as well as independently managing projects, has equipped me with the skills to drive product delivery, conduct market analysis, and design user-focused solutions.
With a strong background in agile methodologies, I am well-versed in Scrum, Kanban, and Scrumban, and have experience in facilitating Scrum events, guiding day-to-day priorities, and backlog refinement. I am passionate about driving product delivery, improving business processes, and designing user-focused solutions that meet customer needs.
Experience
Work history, roles, and key accomplishments
Results-driven and motivated product manager with a proven track record in developer products, platform engineering, and SaaS applications. Skilled communicator and facilitator with a well-rounded ability to craft customer narratives and translate complex visions into product requirements and elegant solutions. Strong command of modern web technologies, cloud infrastructure, developer tools, SDLC,
Technical Product Manager
Rapid (formerly RapidAPI)
Jul 2022 - May 2023 (10 months)
Crafted, prioritized, and maintained the vision, roadmap, and backlog for the internal developer platform and cloud infrastructure management team. Improved deployment frequency and system reliability through a streamlined CI/CD pipeline. Planned and guided execution of OpenTelemetry instrumentation and deployment across microservices. Improved operational efficiency and incident response time thr
Principal Software Engineer
Veeps / Live Nation Entertainment
Mar 2021 - Jul 2022 (1 year 4 months)
Established frontend patterns, architecture, and documentation to accelerate delivery of a green-field, global-scale React and Phoenix Elixir LiveView web application for e-commerce and live streaming concerts. Streamlined development environment and built design system by effectively leveraging modern tools and practices. Reported directly to CTO and CPO on a small, highly-collaborative team to t
Staff Software Engineer
Eventbrite
Jan 2018 - Mar 2021 (3 years 2 months)
Lead front-end developer and Scrum Master on a focused agile team that launched a brand-new subscription product. Facilitated Scrum events and authored requirements on a globally distributed team. Mentored junior team members who demonstrated strong gains in agile processes, business acumen, communication, and technical strategies.
Senior Software Engineer
Demandbase
Jan 2015 - Dec 2018 (3 years 11 months)
Architect and product owner of a cross-browser JavaScript library for delivering, collecting, and integrating advertising/marketing data streams. Lead engineer and product manager for Enterprise SaaS platform integrations into strategic vendor applications. Selected as Scrum Master and process liaison to drive and train teams on newly adopted agile practices.
Senior Solutions Engineer/Consultant
Demandbase
May 2012 - Jan 2015 (2 years 8 months)
Lead client implementation projects, provided technical consulting, training, documentation, and integrations for customers and partners of all sizes. Defined service offerings and customer engagement framework. Built custom solutions from requirements through deployment. Applied agile methodologies to build JavaScript libraries and easy-to-deploy, reusable integrations into business systems.
Senior Implementation Engineer
BigMachines, Inc. (acquired by Oracle, 2013)
Dec 2009 - May 2012 (2 years 5 months)
Configured and coded SaaS application functionality, rapidly developing and deploying enterprise-grade, integrated solutions. Trained business users and system administrators on the BigMachines platform. Collaborated with small and large teams to solve real-world business problems for major high-tech and software companies.
Software Engineer
Intuit, Inc.
Jun 2008 - Dec 2009 (1 year 6 months)
Owned product features and improved customer experience on a customer-driven, business-aware agile team. Accelerated development by improving processes and communication. Collaborated on initiatives for architecture improvements, standards compliance, and user studies.
Web Developer, Copywriter
Ohio Northern University, Office of Advancement, Communicati
Sep 2007 - Jun 2008 (9 months)
Key contributor to building and maintaining the public university website. Contributed to large-scale redesign and new CMS implementation. Translated customer-generated requirements and information into high-quality published copy for internal information and external marketing websites.
Software Developer Co-Op
Cooper Tire and Rubber Co.
Sep 2005 - Sep 2007 (2 years)
Lead developer on fast-paced, customer-driven team on key applications for improving business processes for LEAN manufacturing organization. Analyzed and validated business requirements with internal clients. Designed and built Crystal Reports, Oracle stored procedures, and accompanying web application features.
Education
Degrees, certifications, and relevant coursework
Matthew hasn't added their education
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Tech stack
Software and tools used professionally
Google Tag Manager
Segment
Postman
Insomnia REST Client
Amazon S3
GitHub
ESLint
Code Climate
Stylelint
Kubernetes
Cloudflare
Amazon CloudFront
Fastly
CircleCI
GitHub Actions
Salesforce
PostgreSQL
MongoDB
Amazon Route 53
ReadMe.io
Gmail
Font Awesome
Google Fonts
Node.js
Django
Ruby on Rails
.NET
Phoenix Framework
Bootstrap
Google Analytics
Mixpanel
Figma
Slack
Zendesk
Jira Service Desk
Redis
Terraform
Jira
Babel
React
jQuery
Lodash
Webpack
JavaScript
Python
HTML5
CSS 3
Ruby
Markdown
Elixir
Coralogix
Eloqua
Amplitude
MongoDB Atlas
PagerDuty
FireHydrant
Grafana
Prometheus
OpenTelemetry
Datadog
Confluence
Trello
Asana
ProductBoard
GraphQL
WordPress
TypeScript
RSpec
GitHub CLI
Pendo
Git
Docker
NGINX
Pingdom
Airflow
RapidAPI
ProductPlan
Demandbase
Marketo
Amazon Web Services (AWS)
Honeycomb
SQL
Hotjar
Eventbrite
Mongoose
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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