Matthew Downs

Results-driven and motivated product manager with a proven track record in developer products, platform engineering, and SaaS applications. Skilled communicator and facilitator with a well-rounded ability to craft customer narratives and translate complex visions into product requirements and elegant solutions. Strong command of modern web technologies, cloud infrastructure, developer tools, SDLC,

Crafted, prioritized, and maintained the vision, roadmap, and backlog for the internal developer platform and cloud infrastructure management team. Improved deployment frequency and system reliability through a streamlined CI/CD pipeline. Planned and guided execution of OpenTelemetry instrumentation and deployment across microservices. Improved operational efficiency and incident response time thr

Established frontend patterns, architecture, and documentation to accelerate delivery of a green-field, global-scale React and Phoenix Elixir LiveView web application for e-commerce and live streaming concerts. Streamlined development environment and built design system by effectively leveraging modern tools and practices. Reported directly to CTO and CPO on a small, highly-collaborative team to t

Lead front-end developer and Scrum Master on a focused agile team that launched a brand-new subscription product. Facilitated Scrum events and authored requirements on a globally distributed team. Mentored junior team members who demonstrated strong gains in agile processes, business acumen, communication, and technical strategies.

Architect and product owner of a cross-browser JavaScript library for delivering, collecting, and integrating advertising/marketing data streams. Lead engineer and product manager for Enterprise SaaS platform integrations into strategic vendor applications. Selected as Scrum Master and process liaison to drive and train teams on newly adopted agile practices.

Lead client implementation projects, provided technical consulting, training, documentation, and integrations for customers and partners of all sizes. Defined service offerings and customer engagement framework. Built custom solutions from requirements through deployment. Applied agile methodologies to build JavaScript libraries and easy-to-deploy, reusable integrations into business systems.

Configured and coded SaaS application functionality, rapidly developing and deploying enterprise-grade, integrated solutions. Trained business users and system administrators on the BigMachines platform. Collaborated with small and large teams to solve real-world business problems for major high-tech and software companies.

Owned product features and improved customer experience on a customer-driven, business-aware agile team. Accelerated development by improving processes and communication. Collaborated on initiatives for architecture improvements, standards compliance, and user studies.

Key contributor to building and maintaining the public university website. Contributed to large-scale redesign and new CMS implementation. Translated customer-generated requirements and information into high-quality published copy for internal information and external marketing websites.

Lead developer on fast-paced, customer-driven team on key applications for improving business processes for LEAN manufacturing organization. Analyzed and validated business requirements with internal clients. Designed and built Crystal Reports, Oracle stored procedures, and accompanying web application features.