Open to opportunities

Matt Bertucca

@mattbertucca

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Results-driven Creative Account Manager with a focus on client success.

Canada

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What I'm looking for

I am looking for a role that fosters collaboration and innovation, where I can leverage my skills in account management and digital marketing to drive client success and contribute to a dynamic team.

I am a results-driven and customer-focused professional with over 5 years of experience in account management and client relations. My journey has been defined by a proven track record of building strong client relationships and driving customer satisfaction through data-driven strategies. At ICON Digital Productions, I have successfully acted as the primary liaison between clients and internal teams, leading to a remarkable 25% increase in per-client revenue.

My expertise extends to managing project timelines, deliverables, and content calendars, ensuring that marketing initiatives align with strategic goals. I take pride in streamlining internal processes and implementing efficient workflows that optimize daily operations. My analytical skills allow me to prepare detailed reports on campaign performance metrics, enabling me to manage budgets effectively and support cost-effective strategies.

Experience

Work history, roles, and key accomplishments

Current

Creative Account Manager

Current

ICON Digital Productions

May 2022 - Present (3 years 1 month)

Acted as the primary liaison between clients and internal teams, driving a 25% increase in per-client revenue through strong relationship management and effective project oversight. Streamlined internal processes and analyzed campaign performance metrics to optimize strategies and manage budgets.

Client Management Campaign Strategy Project Management Process Improvement Data Analysis Content Creation Relationship Management

Social Media Coordinator

Talk-Deck

Mar 2021 - May 2022 (1 year 2 months)

Managed customer engagement across social media platforms, leveraging SEO best practices to enhance visibility and satisfaction. Developed customer-focused content under tight deadlines in a fast-paced startup environment.

Social Media Management SEO Content Creation Hootsuite Customer Engagement Project Management Data Analysis Relationship Management

Media Coordinator

New Life Prison Ministries

Apr 2019 - Oct 2019 (6 months)

Led marketing campaigns that resulted in a 25% increase in donations and a 20% growth in online followers through effective promotional videos and data-driven strategies.

Marketing Campaigns Video Production Data Analysis Content Creation Customer Engagement Project Management

Director/Production Intern

Rogers

Sep 2018 - Jan 2019 (4 months)

Produced and directed live-to-tape content, analyzing viewership patterns to increase retention by 15%. Collaborated with teams to optimize production processes.

Production Management Viewership Analysis Content Creation Team Collaboration Project Management

Education

Degrees, certifications, and relevant coursework

Lakehead University

Bachelor of Arts and Science, Media, Film, and Communications

2016 - 2020

Completed a Bachelor of Arts and Science with a focus on Media, Film, and Communications, gaining a comprehensive understanding of media production, communication strategies, and the impact of digital media on society.