mathew martin

Cold calling for charity donations, consistently ranking in the top 10% of 200+ callers.

Visit multiple dealerships daily to ensure technologies are working as expected. Maintain network, PCs, servers, printers, DMS, and other dealership proprietary devices and software.

Pulled cable mostly on military bases, pulling through buildings and punching at panels.

Oversaw daily security of bank personnel and property.

Managed store appearance, personnel, and product. Handled receiving and sending pallets of product.

Weighed and packaged coffee for distribution in a warehouse environment.

Received computers for repair, repaired a multitude of computer issues, installed and maintained servers and networks, created charges and quotes for customers, and provided in-house and on-site service for commercial and residential clients.

Supported Onset data loggers via phone, chat, and email, requiring high-level customer service and understanding of environmental sciences and monitoring.

Supported a multitude of electronics related to home automation systems, including RS232 and IR code troubleshooting. Highly technical customer service based position.

Systems Administrator, set up and maintained a tactical network of Windows XP/7 workstations for 12-40+ users. Worked with and maintained Dell servers in and out of transit cases. Installed and repaired specialized software for aviation tracking and communication. Answered trouble calls and diagnosed large networked printers.

Holds the CompTIA A+ certification, validating foundational IT skills and knowledge.

Holds the CompTIA Network+ certification, demonstrating knowledge of networking concepts and practices.

Completed high school education, earning a diploma in June 2007.