I have over 5 years in sales, marketing and customer service roles.My recent role was an online store in a customer service/sales call centre.I am customer centric,as a result I am able to communicate with different personalities,pay attention to detail and listen to customer needs to able provide the best service.
MPLooking for a job
Mathabo Phalatse
@mathabophalatse
Greetings.I am Mathabo Phalatse,based South Africa and I'm seeking a customer service job
South AfricaExperience
Work history, roles, and key accomplishments
RFCustomer Service Agent
Royal Palace Furniture
I worked in a call centre for an online store.My duties where to follow up with customers on CRM,email,calls and WhatsApp.Guide new customers on the ordering process and update customers on delivery of their orders.Respond to enquires and solves any queries that may arise
SMCustomer Service/Sales Rep
Smollan
I worked for Samsung as a Sales/Customer Service Rep where I visited stores to maximize sales.This entailed training sales staff, merchandising stores,in-store promotions,interacting with customers to demonstrate products
Education
Degrees, certifications, and relevant coursework
Mathabo hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
South AfricaAuthorized to work in
Job categories
Skills
Customer ServiceSalesCustomer FocusedMultitaskingCommunicationAttention To DetailAbility To Mitigate Risks And Potential Areas Of Concern With An Appropriate Sense Of UrgencyProblem SolvingSkilled ListenerCall Center AgentCRMPerformance TargetingSales RepresentativeMarketing SalesTime ManagementSales Target Achievement
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