ARAnele Robert
@anelerobert
Dedicated customer service agent with strong problem-solving skills.
South AfricaWhat I'm looking for
I am a hardworking and self-motivated individual with over two years of experience in customer service and sales. My journey has equipped me with the ability to communicate effectively, solve problems, and adapt to various work environments. I take pride in my strong work ethic and reliability, consistently exceeding performance expectations.
Throughout my career, I have thrived in fast-paced settings where multitasking and attention to detail are crucial. My experience includes handling customer inquiries, resolving concerns, and providing excellent service, which has allowed me to build strong relationships with clients. I am passionate about delivering high-quality service and am eager to contribute positively to your team.
Experience
Work history, roles, and key accomplishments
Sales Agent
Ignition Group
Oct 2023 - Mar 2024 (5 months)
Encouraged customers to buy services and bundle packages using a prepared script, while also adapting to customer needs and building relationships.
Reading Champion
Sarasvati Primary School
Mar 2023 - Sep 2023 (6 months)
Organized and facilitated reading competitions and events to promote a reading culture within the school community for grades R to 7.
Customer Service Agent / Sales
CCI SA
Oct 2022 - Jan 2023 (3 months)
Completed forms and recorded logs to create accurate, detailed files for each customer, providing insights into the target audience and enhancing sales strategies.
Customer Service Agent
Maxcore IT Solution
Jun 2020 - Jun 2021 (1 year)
Handled customer inquiries, concerns, and complaints in a professional and timely manner, ensuring high levels of customer satisfaction and effective problem resolution.
Education
Degrees, certifications, and relevant coursework
UZUniversity of Zululand
Bachelor of Education, Early Childhood Development
2016 - 2022
Studied Early Childhood Development and Foundation Phase, focusing on educational practices for young children.
Nkosibomvu Secondary School
Matriculation, Secondary Education
2015 - 2015
Completed Matriculation, which included subjects such as English, Isizulu, Maths, and Lifeskills.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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