Open to opportunities

master collins

@mastercollins

I maintain IT equipment, resolve technical issues, and reduce downtime across banking, education, enterprise, and NGO environments.

Nigeria

Message

What I'm looking for

I'm looking for an IT support, maintenance, or technical operations role where I can troubleshoot systems, maintain equipment, reduce downtime, and support users across a collaborative organization.

I maintain and repair IT equipment for Access Bank Nigeria across Sokoto, Zamfara, and Kebbi States, providing first-level support and coordinating servicing to keep operations running.

I've also supported Forth International School, Minirock Nigeria, Save the Children Initiative, and corporate clients through printer, photocopier, laptop, network, and infrastructure maintenance. My work includes preventive servicing, hardware and software troubleshooting, IT asset management, staff training, and technical documentation.

With a B.Sc. in Information Technology and certifications in Cyber Threat Intelligence, Ethical Hacking, CCTV, and Virtual Assistance, I combine hands-on technical support with customer service and practical problem-solving.

Experience

Work history, roles, and key accomplishments

Current

Maintenance Engineer

Current

Access Bank Nigeria Ltd

Jan 2025 - Present (1 year 7 months)

Performs preventive and corrective maintenance on computers, printers, photocopiers, and other IT equipment across three states to ensure optimal uptime. Provides first-level technical support and coordinates with vendors for spare parts procurement.

IT Support Hardware Maintenance Preventive Maintenance Troubleshooting Vendor Management Documentation

Current

Technician/IT Operator

Current

Forth International School

Jan 2023 - Present (3 years 7 months)

Performs maintenance and repairs on printers, photocopiers, and laptops for school staff and administration. Provides technical support and trains staff on basic troubleshooting.

Hardware Maintenance Technical Support

Sales & Technical Support Representative

Innocollins Global Enterprises

Jan 2022 - Dec 2024 (2 years 11 months)

Managed sales, repairs, and maintenance of printers, laptops, and photocopiers for corporate and individual clients. Provided technical consultation and after-sales support.

Sales Technical Support Customer Relationship Management Record keeping

Operations & Cleaning Supervisor

Instant Cleaning & Laundry Services

Jan 2022 - Dec 2023 (1 year 11 months)

Managed indoor and outdoor cleaning services for residential and commercial clients. Oversaw washing, ironing, and delivery with quality control and maintained equipment.

Operations Management Quality Control Customer Service Scheduling Equipment Maintenance

Maintenance & Repairs Technician

Monday Mason Enyi Ltd

Jan 2021 - Dec 2022 (1 year 11 months)

Carried out maintenance and repairs of printers and photocopiers for corporate clients. Diagnosed mechanical and electrical faults and provided on-site technical support.

Preventive Maintenance On Site

IT Officer/Administrator

Minirock Nigeria Ltd

Jan 2019 - Dec 2021 (2 years 11 months)

Installed, configured, and maintained IT infrastructure, networks, and office equipment. Diagnosed and resolved hardware/software issues and supported system upgrades.

IT Infrastructure Network Administration hardware troubleshooting Upgrades IT Asset Management User Training

Maintenance Engineer - Contract

Save the Children Initiative

Maintained and repaired IT equipment including printers and computers. Provided technical assistance to support daily NGO operations and managed IT assets.

IT Support Hardware Maintenance Computer Repair IT Asset Management