At Mavince Communications World, I deliver pre-sales and post-sales technical support and repair, configure, and maintain computers, smartphones, and corporate software.
I also enforce remote-wipe protocols for lost or compromised mobile devices and manage hardware inventory and troubleshooting documentation.
At Point Size Communications Limited, I installed and optimized hardware, operating systems, and enterprise applications, while monitoring networks and handling user access requests.
My background also includes technical sales support at Mobitel Limited and customer service at Contact Solutions Limited. I hold an MSc in Cyber Security and Digital Forensics and certifications including CEH, CCNA, CompTIA Network+, and Microsoft systems administration credentials.
