At Save the Children Initiative, I delivered first-level technical support, resolving hardware, software, and system issues for staff. I also set up devices and accounts for new employees and supported data backups.
At Access Bank Nigeria Limited, I managed helpdesk issues involving ERP systems, devices, and connectivity across branch locations. I maintained LAN and Wi-Fi infrastructure and managed user accounts and access permissions through Active Directory.
Across these roles, I supported CCTV and access control systems, monitored antivirus and security software, and documented and escalated incidents. I hold a B.Sc. in Information Technology and certifications in Cyber Threat Intelligence, CCTV installation, and Ethical Hacking Fundamentals.
