MBMason Braly
@masonbraly
Operations leader optimizing processes, automation, and scalable systems.
United StatesWhat I'm looking for
I am an operations leader with six years of experience driving operational excellence, process optimization, and scalable systems across digital platforms and cross-functional teams. I specialize in improving data accuracy, streamlining workflows, and implementing automation to increase efficiency and consistency.
I've managed nationwide programs and hundreds of client accounts, led development and implementation of contractor management and scheduling systems, and delivered measurable results such as 40% increased client retention, 8% improved profit margins, and 3x year-over-year revenue growth. I have hands-on expertise building dashboards and integrating tools like Airtable, Zapier, and Excel for KPI reporting and vendor performance tracking.
I am certified in Agile Project Management and Lean Six Sigma and partner closely with Finance, Technology, and HR to align operations with strategic goals. I seek roles where I can lead process transformation, scale operations, and deploy automation to drive measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Business Operations Manager
Torch Fitness by Valet Living
Aug 2023 - Present (2 years 4 months)
Manage operations for 300+ client accounts and 1,700+ monthly wellness events; implemented a contractor management platform improving data accuracy and communication and increased client retention by 40%.
Operations Manager
Egg Strategy
Aug 2022 - Apr 2023 (8 months)
Led pricing, procurement, and documentation for 400+ proposals achieving 95% target profit margins and implemented digital tools that reduced manual data entry cutting administrative costs by 10%.
COExecuted 28 property transactions generating $4M+ in revenue over 15 months and developed reporting templates tracking client engagement and sales trends to improve conversions.
Business Operations Manager
NFinite Pursuit LLC
Apr 2018 - Feb 2021 (2 years 10 months)
Scaled operations for 1,200+ monthly classes driving 3x YoY revenue growth and led launch of a contractor management and scheduling system that enabled nationwide scalability and a 5.5x EBITDA acquisition outcome.
Education
Degrees, certifications, and relevant coursework
Texas Tech University, Rawls College of Business
Bachelor of Business Administration, General Business
Grade: GPA: 3.0
Activities and societies: Maintained a 4.0 GPA in business-focused coursework while working full-time.
Pursuing a Bachelor of Business Administration in General Business with coursework completed while working full-time; expected graduation December 2026 and current GPA 3.0.
Availability
Location
United StatesAuthorized to work in
Job categories
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