Open to opportunities

Mashael Menia

@mashaelmenia

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Detail-oriented property manager with extensive transaction coordination experience.

Philippines

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What I'm looking for

I seek a role that fosters growth, values teamwork, and emphasizes quality service.

I am a dedicated Assistant Property Manager and Listing Coordinator with extensive experience in property management and transaction coordination. My background includes handling tenant communications, processing applications, and managing property listings across various platforms. I have successfully managed tenant onboarding processes, ensuring a smooth transition for new residents while maintaining compliance with all necessary regulations.

Throughout my career, I have demonstrated strong organizational skills and a proactive approach to problem-solving. My experience includes creating marketing materials, processing renewals, and managing maintenance requests efficiently. I pride myself on my ability to communicate effectively with tenants and vendors, ensuring that all parties are informed and satisfied with the services provided.

A commitment to continuous learning, I am well-equipped to adapt to the dynamic nature of property management. I am eager to leverage my skills in a challenging role that allows me to contribute to a team focused on delivering exceptional service and maintaining high standards in property management.

Experience

Work history, roles, and key accomplishments

Scheduler

Concentrix-Temu Account

Aug 2022 - Sep 2022 (1 month)

Managed scheduling for over 800 agents, approving vacation leaves and ensuring operational capacity was maintained.

Scheduling Communication Operations

Real-Time Analyst

Concentrix-Multiple Account

Jul 2022 - Aug 2022 (1 month)

Monitored agent productivity and attendance, ensuring service levels were met and generating hourly reports for management.

Productivity Reporting Communication Service Management

Transaction Processing

Concentrix-Handy/Angi Account

Jun 2022 - Jul 2022 (1 month)

Facilitated customer bookings for cleaning services, ensuring satisfaction and addressing any quality issues.

Customer Satisfaction Quality Control Communication Problem Solving

Technical Support

Concentrix-Catalina Account

May 2022 - Jun 2022 (1 month)

Provided technical support for coupon printers, assisting store managers with troubleshooting and ensuring operational efficiency.

Technical Support Troubleshooting Communication Operations

Customer Service Representative

Concentrix-Belkin Account

Apr 2022 - May 2022 (1 month)

Assisted customers with processing replacements for screen protectors and wireless devices, ensuring high-quality service.

Customer Service Problem Solving Communication Quality Assurance

Transaction Coordinator

Exit Flagship Realty

Mar 2022 - Apr 2022 (1 month)

Responsible for creating offers, managing closing files, and onboarding agents while ensuring follow-ups are completed.

Closing Onboarding A R Follow Up

Transaction Coordinator

Amy Stockberger

Feb 2022 - Mar 2022 (1 month)

Acted as a liaison for all parties involved in transactions, ensuring document compliance and maintaining up-to-date records.

Compliance Liaison Communication

Listing Coordinator

Relief Leverage

Jan 2022 - Feb 2022 (1 month)

Created listing agreements and managed compliance for agents, inputting listings into MLS as requested.

Listings Management Compliance Management Documentation

Listing Coordinator

Grider and Peterson Team EXP

Dec 2021 - Jan 2022 (1 month)

Managed transaction reports, scheduled showings, and ensured compliance while creating marketing flyers and inputting listings into MLS.

Compliance Marketing Reporting Scheduling

Marketing Assistant

Cloverleaf Property Management

Nov 2021 - Dec 2021 (1 month)

Managed property preparations for turnover, scheduled inspections, coordinated photography for marketing, and created listings for syndication.

Marketing Scheduling Coordination

Resident Service

Cloverleaf Property Management

Oct 2021 - Nov 2021 (1 month)

Served as the primary contact for tenants regarding leasing concerns, processed applications, and managed tenant onboarding. Handled eviction notices and lease breach communications.

Onboarding Communication

Property Manager

Sehy Investments LLC

Sep 2021 - Oct 2021 (1 month)

Created online listings, processed tenant screening and approvals, managed tenant communications, and coordinated maintenance. Handled renewals, move-outs, collections, and evictions for 10 properties.

Communication Maintenance

Assistant Property Manager

Yellowstone Asset Management

Jan 2021 - Sep 2021 (8 months)

Managed tenant communications and maintenance requests, published listings on various platforms, created marketing materials, and processed property insurance renewals. Handled lease renewals for 89 units and submitted regular property updates.

Tenant Communication Property Management Canva Renewals Reporting