Open to opportunities

Mirasol Santos

@mirasolsantos

Message

Versatile remote professional with extensive experience in multi-level and cross-functional coordina

Philippines

Message

What I'm looking for

Seeking a long-term, remote-based role to leverage professional skills and add value to a dynamic team.

As a highly organized and detail-oriented professional, I have extensive experience in multi-level and cross-functional coordination and management. With a strong background in US real estate transaction coordination, C-suite executive assistance, project management, and general remote work, I am confident in my ability to add value to any team. My passion for learning new technologies and virtual tools has allowed me to stay up-to-date with the latest industry trends.

Throughout my career, I have demonstrated excellent communication and multitasking skills, with a proven track record of successfully managing complex projects and ensuring timely execution and closure. My experience in property management, social media marketing, and customer service has given me a unique understanding of the importance of attention to detail and effective communication.

I am now seeking a long-term, remote-based role that will allow me to leverage my professional skills and experience to make a meaningful contribution to a dynamic team.

Experience

Work history, roles, and key accomplishments

US Real Estate Transaction Coordinator

Welcome Home Real Estate & Property Management

May 2022 - Apr 2024 (1 year 11 months)

Managed the complete property sales cycle, ensuring timely execution and closure of transactions. Responsibilities included coordinating property marketing, managing contracts, and liaising with various stakeholders to facilitate smooth transactions.

Real Estate Management Contract Negotiation Marketing Market Analysis Coordination Communication Skills Time Management CRM Software

Executive Assistant to the President & CEO

Welcome Home Real Estate & Property Management

May 2022 - Apr 2024 (1 year 11 months)

Provided proactive executive support, managing the President & CEO's calendar, communications, and travel arrangements. Coordinated with stakeholders to resolve issues and ensured effective project management.

Executive Management Calendar Management Corporate Communications Project Management Stakeholder Management Travel Coordination Database Management Problem Solving Time Management Confidentiality

Customer Service Representative

Homeaglow

Feb 2021 - May 2021 (3 months)

Assisted customers and cleaners through an online platform, addressing scheduling and billing issues. Conducted data analysis to improve service quality and resolved disputes effectively.

Customer Service Data Analysis CRM Software Communication Skills Scheduling Quality Assurance Conflict Resolution User Experience

Project Development Officer

Quezon City Planning & Development Office

Jul 2017 - Dec 2020 (3 years 5 months)

Formulated integrated development plans and policies, conducted research, and monitored various development programs. Ensured effective implementation of projects through evaluation and analysis.

Project Management Policy Development Research Data Analysis Stakeholder Engagement Strategic Planning Monitoring Communication Skills Team Coordination

Claims Specialist

JP Morgan & Chase Bank, NA

Feb 2016 - May 2017 (1 year 3 months)

Conducted investigations and claims decisions for fraud-affected transactions, ensuring compliance with banking regulations and providing resolutions for clients.

Fraud Investigation Claims Management Regulatory Compliance Problem Solving Data Analysis Risk Assessment Communication Skills Financial Analysis

Project Delivery Manager

IT-Business Process Association Philippines

May 2012 - Mar 2015 (2 years 10 months)

Managed talent development projects, coordinating with government and multilateral agencies. Oversaw program management, stakeholder relationships, and project deliverables.