Mary Omuashi
@maryomuashi
Customer-focused HR and personal assistant with strong administrative expertise.
What I'm looking for
I am a highly motivated and adaptable professional with extensive experience in customer relations, personal assistance, and human resources administration. I thrive in fast-paced environments and consistently build strong relationships while handling diverse tasks.
In customer support roles I deliver empathetic, professional service across email, chat and phone channels, achieve response and resolution targets, and collaborate with sales and senior teams to improve customer experience. As a personal assistant I have managed calendars, travel and meeting logistics, streamlined workflows and anticipated executive needs.
With training in complementary health sciences and chiropractic medicine, plus hands-on healthcare experience as a nursing assistant, I bring meticulous record-keeping, confidentiality, and technical proficiency in Microsoft Office, Google Suite and HR systems. I am eager to contribute to a collaborative, goal-oriented team.
Experience
Work history, roles, and key accomplishments
Customer Support Agent
ASAPtickets
Nov 2024 - Jun 2025 (7 months)
Provided empathetic multichannel customer support for ticket purchases, exchanges, refunds and technical issues, meeting targets for response time and satisfaction while escalating complex cases to senior teams.
Personal Assistant
360HubSpotMedia House
Mar 2020 - Sep 2021 (1 year 6 months)
Managed executive schedules, communications and administrative tasks to streamline operations and support daily business activities.
Nursing Assistant
Havana Specialist Hospital
Jun 2019 - Sep 2019 (3 months)
Administered medications and documented patient care under nurse supervision, averaging 20 medication administrations per shift and accurate clinical recordkeeping.
Education
Degrees, certifications, and relevant coursework
Lagos State College of Health Technology, Yaba
Higher National Diploma, Chiropractic Medicine
2021 - 2023
Completed a Higher National Diploma (H.N.D.) program in Chiropractic Medicine from 2021 to 2023.
Lagos State College of Health Technology, Yaba
National Diploma, Complementary Health Science
2018 - 2020
Completed a National Diploma (N.D.) in Complementary Health Science from 2018 to 2020.
Muslim High School, Yewa
West African Senior School Certificate, General Secondary Education
2009 - 2011
Attended secondary school and completed the West African Senior Secondary Certificate Examination (WASSCE) between 2009 and 2011.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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