Open to opportunities

mary ogbewele

@maryogbewele

Message

I keep customer operations, CRM pipelines, and remote teams moving across distributed businesses.

Nigeria

Message

What I'm looking for

I'm looking to support customer-facing and remote operations teams through CRM management, client communication, workflow coordination, reporting, and reliable follow-through.

I've supported customer operations at Teleperformance, maintained a 100% quality-assurance score, and now coordinate deal sourcing and underwriting workflows across 10 U.S. residential real-estate markets at CC Strategic Acquisitions.

I maintain accurate GoHighLevel and LeadConnector pipelines, coordinate follow-ups with agents, wholesalers, buyers, and internal teams, and prepare management reports. I've also led a five-person distributed team, supported remote client onboarding and billing operations at Soccer IQ Blueprint, and managed scheduling, CRM records, and lead follow-up for Home Easy.

Experience

Work history, roles, and key accomplishments

Current

Deal Sourcing & Underwriting Lead

Current

CC Strategic Acquisitions

Nov 2023 - Present (2 years 9 months)

Coordinate communication and follow-up with agents, wholesalers, buyers, and internal decision-makers across 10 U.S. markets, keeping opportunities and pending requests moving through CRM stages. Maintain GoHighLevel and LeadConnector pipeline records, verify data accuracy, track follow-ups, and prepare daily and weekly management reports. Lead a five-person distributed team, review work quality,

GoHighLevel LeadConnector CRM Pipeline Management Team Leadership Distributed Teams Reporting

Head of Operations & FinOps

Soccer IQ Blueprint

Jan 2026 - Jul 2026 (6 months)

Coordinated client onboarding, service delivery, stakeholder communication, billing tracking, and operational reporting across a remote team. Built and maintained trackers and documentation that standardized routine administrative workflows and improved follow-through.

Operations Management FinOps Client Onboarding Billing Reporting Documentation Remote Team

Customer Support Specialist

Teleperformance

Apr 2023 - Mar 2024 (11 months)

Resolved customer inquiries and escalations through clear written and verbal communication while maintaining a 100% quality-assurance score. Collaborated with cross-functional teams to gather information, resolve service issues, and maintain customer-experience standards.

Customer Support Issue Resolution Escalation Management Cross Functional Collaboration