Looking for a job

Elizabeth Wanja

@elizabethwanja1

Message

Business Operations professional at The Mindlio who built CRM workflows and Power BI dashboards to improve visibility.

Kenya

Message

What I'm looking for

I’m looking for remote opportunities in Business Operations, Revenue Operations, Business Systems, Operations Excellence, Process Improvement, or AI Operations, where I can help improve processes, scale operations, and use AI to create operational efficiency.

At The Mindlio, I built and optimized CRM systems and lead management workflows to improve pipeline visibility, organize customer data, and support efficient follow-up. I also created Power BI dashboards and used SQL analysis to turn business data into insights for decision-making.

As a self-employed Automation Developer, I designed workflow automations and integrated AI tools for client projects, reducing manual work by up to 70%. I’m interested in helping growing companies improve operations through better systems, data, process design, and practical automation.

Experience

Work history, roles, and key accomplishments

Business Operations Professional

The Mindlio

Oct 2025 - Oct 2026 (1 year)

My work focused on business operations, business systems, data analytics, and process optimization to help organizations improve visibility, reduce manual work, and make better business decisions.
Key achievements:
• Built and optimized CRM systems that improved lead management, pipeline visibility, and customer data organization.
• Designed scalable lead management workflows to support consistent

Automation Developer

Self-employed

May 2024 - Sep 2026 (2 years 4 months)

• Advanced Automation Development: Designed and deployed end-to-end workflow automations using Make.com, Zapier, and custom API integrations for client projects, reducing manual work by up to 70%.
• AI-Powered Solutions: Integrated cutting-edge AI tools including OpenAI (GPT), Claude, Runway, and custom prompt engineering to generate dynamic content, automate client communications, and support bus

Product Designer

Pixelate Creations

Feb 2025 - May 2025 (3 months)

1. Mapped user workflows across SaaS and e-commerce products to identify friction points, then redesigned the process for measurable conversion gains.

2. Built and tested interactive process prototypes (Figma) to validate workflow changes before full implementation, reducing costly rework.

3. Ran structured research and usability testing to base decisions on data, not assumption.

4. Applied

User Experience Designer

Upwork

Jan 2023 - Feb 2025 (2 years 1 month)

1. Redesigned digital workflows: websites, landing pages, buyer journeys to remove friction and improve measurable business outcomes.

2. Mapped and re-engineered end-to-end buyer journeys, applying process design principles to guide users through an optimized path.

3. Used research and usability testing as a diagnostic tool for validating which changes actually moved conversion, not just what lo

Graphic Designer

Upwork

Jan 2023 - Jan 2025 (2 years)

1. Designed communication systems and visual assets aligned to brand and sales objectives across multiple client accounts.

2. Managed concurrent client engagements, translating each client's business goals into a structured production process.

3. Applied UX and process-optimization principles to improve how content moved from concept to publish
Delivered creative direction end-to-end from brief

Environmental Researcher

Nairobi National Museum

Jun 2021 - Dec 2023 (2 years 6 months)

• Conducted comprehensive environmental research and contributed to science-based educational content development.
• Analyzed complex ecological data including species counts and environmental measurements using SPSS, Excel, and Power BI, translating technical research findings into accessible, engaging content for diverse audiences.
• Collaborated with interdisciplinary teams including curators,