At TelepsychHealth, I maintain patient records in athenahealth and Charm, handle appointment scheduling, and respond to patient inquiries through web, email, and SMS.
I coordinate with pharmacies and clinical staff to fulfil clinician requests, including faxing documentation, following up, contacting patients, and rescheduling appointments.
At Humana Medical, I managed member communications, CRM updates, and confidential health records. I also coordinated support between healthcare teams to address documentation and service inquiries.
Earlier, at The Health Experiences and Nurture Collective, I supported executive and medical office workflows through inbox and calendar management, clinical documentation, and patient record maintenance. My healthcare and insurance administrative experience also includes Wipro & Various BPO Companies.
