Mary Grace Resare
@marygraceresare
Customer-focused IT professional with a passion for communication and technical skills.
What I'm looking for
As a dedicated and results-driven IT professional, I bring a strong passion for delivering exceptional customer experiences and leveraging technical skills to drive business growth. With a solid educational background in Information Technology and over five years of experience in customer-facing roles, I excel in providing empathetic support to diverse customer bases.
Throughout my career, I have developed a unique blend of technical and interpersonal skills, including proficiency in Microsoft Office, Adobe Photoshop, and Canva. My ability to work under pressure, think creatively, and maintain strong relationships has enabled me to thrive in fast-paced environments.
I am now seeking a challenging role that aligns with my career aspirations, where I can capitalize on my technical expertise and continue to grow as a professional.
Experience
Work history, roles, and key accomplishments
Customer Representative
Quantrics Enterprises Inc.
May 2021 - Present (4 years 6 months)
Handled customer inquiries and provided solutions as a customer representative
Customer Service Associate
Sutherland Global Services
Oct 2019 - May 2021 (1 year 7 months)
Provided fast, accurate and empathetic support to a wide range of customers
Education
Degrees, certifications, and relevant coursework
Mary Grace hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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