Open to opportunities

Katrina Vienna User

@katrinaviennauser

Message

Customer service representative passionate about driving tangible results.

Philippines

Message

What I'm looking for

I am looking for a role in a dynamic organization that fosters innovation and personal growth.

I am a dedicated professional with a background in customer service and a Bachelor of Arts in Economics. My experience includes working as a Customer Service Representative at Sutherland Global, where I honed my communication and problem-solving skills. I thrive in dynamic environments and am committed to delivering exceptional service.

In my recent role as a Contact Detail Secretary, I further developed my organizational and multitasking abilities. I am passionate about joining an organization that values innovation and continuous learning, where I can contribute to driving tangible results and personal growth.

Experience

Work history, roles, and key accomplishments

Service Crew

Gosago Company

Jan 2024 - Feb 2024 (1 month)

Assisted customers with orders and provided friendly service in a fast-paced environment. Ensured cleanliness and organization of the service area.

Customer Service Teamwork Communication Time Management

Contact Detail Secretary

Asv Travel And Tours

Oct 2023 - Nov 2023 (1 month)

Managed administrative tasks, including scheduling appointments and maintaining office records. Supported daily operations by handling communications and organizing documents.

Administrative Support Communication Time Management

Customer Service Representative

Sutherland Global

Feb 2022 - Oct 2022 (8 months)

Provided exceptional customer service, resolving inquiries and issues efficiently to ensure customer satisfaction. Maintained accurate records of customer interactions and transactions.

Customer Service Communication Problem Solving Data Entry

Education

Degrees, certifications, and relevant coursework

Tarlac Agricultural University

Bachelor of Arts, Economics

Completed a Bachelor of Arts degree with a focus on Economics. Gained foundational knowledge in economic principles, theories, and their applications.