marydiane User
@marydianeuser
I support corporate IT clients, close consultative sales, and deliver premium airline customer service.
PhilippinesWhat I'm looking for
At SafelyYou through Magellan Solutions, I provide B2B technical and client support for corporate IT clients and site operations teams. I communicate daily with US-based software engineers, supply managers, and implementation managers using AWS Grafana, Salesforce Service Cloud, Looker, Jira, and Excel.
I've also handled complex Virgin Atlantic flight inquiries and driven consultative sales for Telus and AT&T DTV, translating product details into relevant customer solutions, negotiating sales, and rebuilding customer relationships.
Experience
Work history, roles, and key accomplishments
Client Services Associate
SafelyYou
Dec 2025 - Aug 2026 (8 months)
Provided specialized B2B technical and client support for corporate IT clients and site operations. Maintained daily communication with a US-based team and used various tools for support and reporting.
Education
Degrees, certifications, and relevant coursework
Southern Philippines Institute of Science and Technology
High School Diploma, Humanities and Social Sciences
Graduated in 2019 with a focus on Humanities and Social Sciences.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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