Kene Chukwu
@kenechukwu
Results-driven professional with expertise in client engagement and support.
What I'm looking for
I am a results-driven professional with a strong background in client engagement and technology-assisted communication. My experience includes managing customer interactions and utilizing various digital tools to streamline processes effectively. Currently, I am undergoing IT training, which has enhanced my proficiency in tools such as Google Drive, Dropbox, and Slack, among others.
In my role at Niger Foundation Hospital, I have successfully managed patient interactions, ensuring clear and empathetic communication while maintaining accurate digital records. My ability to collaborate with teams using digital tools has allowed me to address client needs efficiently. I am passionate about providing exceptional customer service and continuously improving my skills in a fast-paced environment.
Experience
Work history, roles, and key accomplishments
Client Services & Healthcare Support
Niger Foundation Hospital
Jul 2021 - Present (3 years 10 months)
Managed patient interactions with clear communication, scheduled appointments, maintained digital records, and collaborated with teams using various digital tools to enhance client engagement and support.
Customer Support & Administrative Assistant
BMC Kidney Associates
Mar 2020 - Jun 2021 (1 year 3 months)
Assisted clients with inquiries and service-related concerns, organized customer records, utilized digital tools for tracking interactions, and coordinated between departments for timely responses.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Nursing
2022 -
Currently pursuing a Bachelor's of Science in Nursing, focusing on the principles and practices of nursing care, patient management, and healthcare systems.
School of Nursing, Iyienu Mission Hospital
Diploma in General Nursing, Nursing
2016 - 2019
Completed a Diploma in General Nursing, gaining essential skills in patient care, clinical practices, and healthcare ethics.
Availability
Location
Authorized to work in
Salary expectations
Social media
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