Kene Chukwu

I’m a Dual-licensed Registered Nurse and Medical Virtual Assistant with 4+ years of healthcare operations experience across clinical practice and remote medical administration. I blend frontline clinical context with hands-on EMR proficiency and formal virtual assistant training, so telehealth teams get accurate support from day one.

In my virtual role, I execute end-to-end telehealth administrative workflows in US-facing simulation environments—managing scheduling, confirmations, and provider calendar coordination with 95%+ accuracy and zero scheduling conflicts. I update and maintain patient records in EMR/EHR systems with an audit-ready focus, keeping data integrity and compliance front and center.

I also strengthen revenue-cycle readiness by performing insurance verification and eligibility checks, flagging coverage gaps, and supporting billing/claims documentation. I prepare patients for virtual consultations by coordinating pre-visit documentation, troubleshooting platform access, and optimizing provider schedules.

Earlier, I served as a Healthcare Administrator & Registered Nurse, functioning as an administrative and clinical liaison across dialysis, emergency, and outpatient units. I maintained near-zero documentation errors using Helium Health EMR while supporting 30–50+ patients per shift, and I enforce HIPAA and confidentiality standards consistently across patient-facing communications and record management.