Blessing Odey

Oversaw daily administrative operations, ensuring smooth coordination between departments and maintaining high standards of patient service delivery. Handled patient complaints and resolved issues with empathy and professionalism.

Managed front desk responsibilities, including greeting visitors and responding to inquiries via phone, email, and live chats. Handled patient appointments and electronic health records for over 40+ patients daily.

Greeted patients and clients upon arrival, providing exceptional customer support. Accurately entered patients' data in the Electronic Health Record system and spreadsheets.

Assisted with student enrollment and registration processes, ensuring accuracy and compliance with school policies. Supported daily office operations, including document preparation and managing correspondence.

Maintained the reception area and warmly welcomed guests. Responded to telephone and in-person inquiries, entered reservations, and handled guests' check-in/check-out processes.

Assisted the administrative secretary in carrying out daily organizational operations. Performed record-keeping and file management duties on spreadsheets.

Completed the mandatory National Youth Service Corps program, gaining practical experience in office assistance and administrative support. Assisted with daily organizational operations, record-keeping, and file management.

Studied Educational Management, focusing on principles and practices of educational administration. Gained foundational knowledge in managing educational institutions and programs.

Completed secondary education and obtained the National Examination Council (NECO) certification. Developed foundational academic skills across various subjects.