Marya Mouton-Bey

Responsible for accepting ongoing participants for benefit elections, transferring calls, updating participant accounts, and generating surveys regarding their benefits. Wraps up calls with detailed notes.

Picked up food orders from restaurants or grocery stores and delivered them to customers within the designated time frame, ensuring quality service.

Sorted packages, managed inventory, prepared packages for delivery, ensuring efficiency and accuracy in operations.

Conducted pre-trip inspections, transported students safely to and from school, and maintained accurate roll call sheets.

Sorted packages from the return belt according to code and color, ensuring efficient processing of returns.

Provided transportation services along designated routes, answered customer inquiries, and ensured passenger safety.

Stocked products overnight and assisted customers in locating items, contributing to store organization and customer satisfaction.

Managed emails, handled billing collections, and organized documents to support administrative operations.

Answered inbound calls, took messages for lawyers, and assisted customers with scheduling and account processing.

Handled inbound calls for ticket sales, assisted customers in finding seats, and provided information about events.

Prepared food items, maintained quality control, and provided excellent customer service in a fast-paced environment.

Completed a College Certificate in Business Communications, focusing on effective communication strategies in a business environment.