Open to opportunities

Maryam Baban

@maryambaban

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Aspiring Sales Development Representative with B2B sales experience.

United States

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What I'm looking for

I am looking for a role that fosters growth, teamwork, and meaningful client interactions.

I am an aspiring Sales Development Representative with a strong foundation in B2B sales and customer relations. My experience includes working as an Outbound SDR, where I consistently booked 2-3 meetings per day and effectively closed deals over the phone. I pride myself on my ability to engage in meaningful conversations, utilizing NEPQ methodologies to qualify leads and build lasting client relationships.

Previously, I served as a Phone Advocate at Volkswagen Group of America, where I provided exceptional customer service and connected clients with the right solutions. My background in technology, combined with my education in Graphic Design and Cybersecurity, equips me with a unique perspective on problem-solving and effective communication. I am passionate about driving results and contributing to a team-oriented environment.

Experience

Work history, roles, and key accomplishments

Outbound SDR - B2B/B2C

Christine Marie Lerardi

Mar 2025 - May 2025 (2 months)

Consistently booked 2-3 meetings per day, sometimes closing deals on the phone. Made 50-75 cold calls daily with email follow up on all warm leads to book calls.

B2B Sales Cold Calling Lead Qualification Client Relationship Management

Phone Advocate

Volkswagen Group of America

May 2024 - Aug 2024 (3 months)

Provided customer service to clients over the phone. Engaged in meaningful conversations with current customers to find wants and needs to match potential solutions.

Customer Service Client Engagement Problem Solving Communication Customer Satisfaction

Registration Technology

Urgent Care Clinic

Jun 2018 - Jan 2020 (1 year 7 months)

Handled office tasks, generated necessary reports, coordinating meetings, and reordered supplies. Coordinated directly with physicians and referred patients accordingly.

Office Administration Meeting Coordination

Customer Service Representative

ICNA Relief Refugee Center and Food Pantry

May 2017 - Jan 2020 (2 years 8 months)

Established clean and orderly work environment to ensure food preparation codes are met. Managed staffing, catering, decorations, site selection, and transportation.

Customer Service Event Management Staffing Logistics Food Preparation

Education

Degrees, certifications, and relevant coursework

Western Governors University

Bachelor of Arts, Graphic Design

Studied Graphic Design, focusing on visual communication principles and design software applications. Developed skills in creating compelling visual content for various media.

Western Governors University

Bachelor of Science, Cybersecurity and Information Assurance

Pursued a Bachelor of Science in Cybersecurity and Information Assurance. Gained knowledge in protecting computer systems and networks from cyber threats, ensuring data integrity and security.