With over 3 years of experience in Sales and Customer Service, I have a proven track record of exceeding targets and ensuring customer satisfaction. I have successfully completed over 200 daily dials and have made well over 2,000 weekly outbound touches through various channels such as email, LinkedIn, and social media. I am skilled at communicating with people of all ages and can explain complex concepts in a simple and understandable manner. I am confident in my ability to pitch solutions to potential leads and drive success.
In my current role as a Sales Development Representative at Family First Life Insurance, I prospect and qualify new leads by making over 200 daily dials. I utilize SalesForce CRM to manage deal flow and build a consistent sales pipeline. I am licensed in Life Insurance and stay up to date with industry standards through continuing education courses. I also execute over 1,000 weekly outbound touches via multi-touch outreach campaigns using email and social media marketing to generate revenue and close new business.
Prior to my current role, I served as a Team Lead and Office Administrator at Cathy Hudgins Community Center. I supervised groups of over 30 children and provided customer support by handling inbound calls and resolving technical issues. I also played a key role in scaling customer support operations to accommodate a growing user base of over 10,000 by optimizing processes and reducing software expenses.
