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Gail Fuentes

@gailfuentes

I keep founders’ operations, client programs, systems, and content workflows running efficiently across UK and US businesses.

Philippines

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What I'm looking for

I'm looking to support founders or growing businesses by owning executive operations, project coordination, systems, and process improvement while using AI and automation to make work more efficient.

I support founders and business owners across the UK and US by coordinating operations, client programs, events, and executive workflows. In my current role with a UK-based business coaching company for IT business owners, I manage programs from planning through post-event follow-up.

I build SOPs, improve processes, manage Microsoft Dynamics 365 records, and use ChatGPT and Custom GPTs to automate repetitive work and standardize workflows. I also maintain WordPress, LearnDash, membership portals, cloud filing systems, and client onboarding and offboarding processes.

Alongside executive support for a Houston-based content creator, I manage inboxes, calendars, social content, newsletters, video editing, and marketing assets. I’ve also delivered LinkedIn lead-generation campaigns, CRM data management, podcast production, and B2B outreach for technology companies.

Experience

Work history, roles, and key accomplishments

Current

Senior Operations & Project Coordinator

Current

UK-based Business Coaching Company for IT Business Owners

Jan 2021 - Present (5 years 8 months)

Led end-to-end project coordination for client programs and events, managed onboarding/offboarding, and maintained SOPs. Leveraged AI tools and managed WordPress, CRM, and podcast production.