Highly skilled account manager professional with 5+ years of experience in the logistics industry. Strong track record of developing and implementing customer success strategies and collaborating with cross-functional teams to address customer pain points and identify opportunities for growth. Skilled in analyzing customer data to identify trends and areas for improvement and developing and maintaining strong relationships with clients. I am seeking to join a dynamic and innovative company where I can use and transfer my skills and experience to hire new talents that would contribute to the company's growth.
MKLooking for a job
Marwan Khaled
@marwankhaled
I am account manager located in Toronto, ON
CanadaExperience
Work history, roles, and key accomplishments
DD
Current
Founder
Dust Dusters
Feb 2022 - Present (3 years 4 months)
• Employed and onboarded 7 contractors after screening 200+ applicants.
• Booked 30 jobs at $175 per booking in the 1st month through leadership and negotiation skills.
• Reached 300,000+ people in the areas serviced by increasing reachability through advertising.
• Ensured customer satisfaction by tweaking the offered services based on customer feedback.
AT
Sales/Account Manager
A&A Trading
Nov 2016 - Feb 2023 (6 years 3 months)
I joined A&A Trading in 2016. My duties included 1) Prospecting and qualifying new clients by cold outreach using different methods; 2) Managing the day-to-day customer accounts; 3) Full-cycle recruiting for different positions across the company; and 4) Onboarding new customers onto our truck tracker platform.
Education
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Marwan hasn't added their education
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