Open to opportunities

Maréva Herrmann

@marvaherrmann

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I create premium multilingual guest experiences across hospitality, tourism, wellness, and client relations.

France

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What I'm looking for

I'm looking to create premium, multilingual customer and guest experiences in hospitality, tourism, wellness, or client relations, using my international experience, relationship-building skills, and hands-on knowledge of reservation and CRM tools.

At Nestlé Waters’ Musée Perrier, I delivered premium brand experiences and corporate tours for international clients and global sales teams, managing groups of more than 100 visitors. I presented Perrier’s heritage, production, and values in French and English while supporting communications and audience engagement.

Previously, I managed front-office operations at Les Salines – Collection Rivage 4★, including reservations, check-ins, guest requests, and issue resolution for an international luxury-hospitality clientele.

I also created personalised Vinyasa, Yin Yoga, meditation, and breathwork experiences for international guests at Anantara Rasananda Koh Phangan Villas. I bring hands-on customer-facing experience, cross-cultural communication, and reservation and customer-support tools to every guest interaction.

Experience

Work history, roles, and key accomplishments

Customer Experience & Client Relations Specialist

Nestlé Waters

Apr 2026 - Sep 2026 (5 months)

Delivered premium brand experiences and corporate tours for international clients and global Nestlé sales teams, managing groups of 100+ visitors. Presented Perrier's heritage, production, and brand values in French and English, adapting communication to diverse international audiences.

Client Management English Communication Cross Cultural Communication French English