Martin Mbori

Led the recruitment life cycle for Call Centre Sales Agents and Direct Sales Agents in Kenya and Uganda, focusing on high-volume hiring. Reduced recruitment turnaround time by 50% and expanded recruitment reach by sourcing candidates from outside Kenya.

Led end-to-end hiring efforts for both in-house and client projects across East Africa, Ghana, Nigeria, and South Africa. Spearheaded recruitment operations for call center roles and managed candidate communications via various platforms.

Orchestrated the recruitment process for senior roles and the entire Call Center Quality Assurance department. Assisted in spearheading E.A talent acquisition efforts through utilizing LinkedIn sourcing tools and leading comprehensive interview processes.

Assisted in managing recruitment processes for roles such as Car Sales, Vehicle Inspectors, and Valuation Officers. Scheduled and coordinated interviews, reviewed resumes, and created compelling job descriptions.

Led specialized hiring projects across various sectors, including medical call centers and renewable energy. Delivered tailored recruitment solutions from job scoping to onboarding for clients like Halis Labs and QC Renewables.

Consistently achieved a significant milestone by closing a minimum of 5 electronics sales per week, contributing to an impressive three-month streak with an average sales revenue of 100k. Provided valuable advice and expertise to clients seeking guidance.

Assisted in end-to-end procurement and supply processes for goods and conducted accurate and efficient stock-taking. Prepared detailed invoices and delivery notes and assisted in facilitation in collection of payments against invoice.