Martin Escudero

Provide professional translation services across various fields including medical, financial, legal, and insurance. Handle calls to ensure accurate interpretation for clients.

Responsible for data entry into client accounts, reviewing and updating policy information, and collaborating with other departments to maintain accurate client files.

Managed passenger complaints, provided information about shipboard services and excursions, and maintained a professional working environment.

Assisted guests with information about local activities, made dinner reservations, and provided recommendations for restaurants and entertainment.

Led a team to identify customer needs, ensure compliance with regulations, and support agents in managing claims and requests efficiently.

Provided customer service and support, identified potential issues, and communicated effectively to ensure customer satisfaction.

Completed training as a flight attendant, focusing on safety protocols, customer service, and emergency procedures to ensure passenger comfort and safety during flights.