Natalie Albarran

I am a dedicated professional with a degree in Translation and Interpreting, possessing strong communication skills and a passion for delivering exceptional customer service. My experience includes working as a Customer Service Agent at Teleperformance, where I provided personalized assistance to Nordstrom customers, ensuring their satisfaction through effective problem-solving and communication.

At Pin-Up Global, I further honed my skills by managing customer service operations for Brazil and Canada, translating templates, and providing technical support. My ability to maintain high-quality standards and implement effective strategies contributed to increased customer loyalty and enhanced service delivery. I thrive in team-oriented environments and am committed to continuous learning and professional growth.